Being Open To Change

When we gain experiences at various levels in different organizations, apart from being employed at the place; what majority of us remember is the good boss who not only handled you well – but also helped you grow professionally. One would very fondly remember this person as a mentor who helped you groom your ways and attitude for things, presenting innumerable situations to learn things with a 360 degree directional view. He is the individual who doesn’t spoon-feed you, leaves critical things on your head with minimal supervision, has an eagle’s eye to every step that you take to fulfil your responsibilities, and doesn’t mince with words when you aren’t prepared or have been ignorant for long.

Quite many times it’s the first boss of your professional life who makes all the difference on how you take things and those who are fortunate enough find the right combination in the beginning. However, the give and take is so perfectly tuned that when due to unfortunate/fortunate multiple reasons either the boss puts up his papers or is asked to leave; the subordinate is the very first person who feels the pinch of it. There have been situations when the subordinate contemplates of putting up his papers too, despite counselling from family/friends asking to stay put. When the conditions are unknown, speculations rise and the subordinate is confused and unable to comprehend a change in the power play of the position. Several times for the initial period they find themselves in defiant position withholding information that can aid the new boss smoothly continue the operations or are unwilling to co-operate and respond appropriately. unknowingly making things difficult for themselves as people are still watching.

Being open to change is the best deal among all pulls and pushes, rebellious attitude and withdrawal symptoms. Strange it seems but people do face withdrawal. A new boss may suddenly feel incompetent to the role given to him. There may be times when the new person may ridicule the strategies of the predecessor spelling out a chance for loyalty test. Whatsoever be the reason, a successor to a post always finds the predecessor has been less effective on the role and somebody not exhibiting high levels of capability. As for the reasons unknown which paved the way for the ex-boss’s exit, the management is definitely not coming upto you and specifying the points (a), (b) and (c). In case you enjoyed privileges from the old equation and may now no longer enjoy them, time to pull up your socks and prove why you’ve been hired for the position. The working styles shall never be the same and every new person brings in lot many good things with him, from his previous employer(s), best practices from his experience and a new line of thought for the same old problem. Apart from your growth which now seems to be halted temporarily and your desire for the same conducive environment to prevail; remember the old boss too moved out for better opportunities. Most importantly nobody joins companies to befriend people and be buddies forever. Each one is a competitor to the other, trying to edge better and perform better than the other; though in the process they end up continuing a long term professional and personal association. Rewards, better compensation, more challenges in the profile are what motivate people to move forward!

So if your boss just left and a new one stepped in, instead of holding tight on your skill and still swaying under the effect of the predecessor – time to be open to change, time to be the hungry child ready to learn everything the new boss can offer and much more than that. One never knows what may be in stock for you, but if you limit yourself to the earlier learnings; you’re being instrumental in limiting your own growth. It’s in the perception and the thought, change it and you would look forward to being in office; else you would be serving a notice period – hoping to perform better and start afresh in a new organization.

Just Joined! Itchy Hands Looking To Change?

When Mr. X joined the mid size Company, within 2 weeks he felt everything needed a change and makeover. The first thing that required major modification was the Company Policies and immediately he got to work of designing new ones. At the end of 4 weeks from his joining date he had a new set of policies ready and looked forward to furnishing them before the Management, get an approval and be the proud creator of them.

A proud creator yes, but the policies never got approved! Several reasons could be possibly attributed to it like: how could it be that not one policy was perceived as a fit to the Organization Culture; what was the urgent need of modifying them, that too in such a short time of being on board; copied from internet resources. Plus rapport building became a huge task which couldn't be overcome with time!

A conversation with a friend led to the question: How long can an employee recruited for a crucial decision making position take, before he/she can start rolling out the decisions and the Organization would listen to him/her? The friend said ideally not more than 3 weeks and by then he/she should be well acquainted with the operations/systems flow and all that his responsibilities demand. However when it comes to introducing changes the 3 weeks is too short a time. That’s the easiest way that can lead to his being crucified before public eye. Neither would he be able to please the Management nor gain the confidence of his subordinates/colleagues or the employees.

Company policies are something that is based on the common vision and goals of the builders of the Organizations which are duly passed on down the level of hierarchy. Playing with them is a sure shot way of receiving heavy criticism and resistance. But this holds good only for Organizations that fall in the bucket of being Tier-1 and/or Tier-2. There are still quite many of those who form the bulk of mid size Organizations – for some of them their respective policies are nothing but copied material from Internet (CiteHR in fact is an excellent resource for anything that has to deal with HR) and they have always been mavericks in the way they operate and implement activities. Introducing a change out here would mean disturbing the fine balance between Management, employees and the new person hired from a corporate HR background. The others are those who are bound tight by their policies and find changes nothing less than unnecessary fingering just to prove the newly hired individual is a capable addition to the team. Both ways it’s too premature to believe that nothing is going right in the first place. No doubt the new addition may have been hired to well implement the necessary visions of the Management, however for being effective the right time would begin only after months of careful scrutiny of the culture and the way employees respond to it.

Click Of An Idea And Get-Go Or Get-Set-Go?

For some people the mere task of coming out with ideas and getting the chance to implement them is a Eureka moment. The ideas are largely either pulled in from previous Organizations’ successful ventures addressing the same issue or something really out of the box that promises ease and convenience to anyone who happens to use it. Some of them plan it out really well, and follow all the protocols one ought to and design a step by step stage to go about the process. Whilst others may not follow the usual routes and create their own methods of doing things. However there is one step/protocol both kind of task doers should indulge in – Pilot Testing.

Pilot testing is a terminology primarily used by training specialists in Organizations where an entire cycle is followed before the Training & Development team decides to implement a newly designed programme upon employees. Besides developing theoretical documentation of the system, real time users / testers are allowed to use and abuse the programme stretching it to all limits of durability. If one tries searching over the Internet, in fact one may find a lot of articles and blogs addressing the available types of pilot testing and the ways of administering it all the while keeping in mind its pros and cons.

Before any of the models can be brought out into the market for the end users/customers use, a small section of testers should always see, work upon and critically analyse the intention of the model, its intended utility, the correctness in the functionality and most importantly – how is it helping the end users. However many innovators or idea generators take a leap over this step and decide to face the end users on their own. For the IT industry this terminology is equivalent to beta testing that we keep seeing on newly launched software’s and websites every other day.

The same holds good for the HR industry as well. We are in a constant race of coming up with new ideas on employee engagement as we keep observing no idea lasts for a cycle of more than 4 – 6 months. An employee outgrows himself/herself on every one of the employee welfare schemes, recreational events and activities and employee engagement. Especially when the three form the foundation for employee retention to stay! Suddenly the HR guys need to reinvent themselves as the brightest of the artists coming out with whims and fancies that seem to go well with the Management and of course doesn’t land the Organization in soup or bring them at loggerheads with their policies and employee reaction.

With the growing advent of the Internet resource available at a mouse click, today anybody from anywhere can keep a tab with what is happening at some Organization miles away and at times Continents away too. However what may work best with Organization X may go sour or in worst case, bitter too with Organization Y. Special care should be taken when people shift sectors as in different kind of industries and try to add a feather to heir cap – coming out with innovations! There’s no guarantee that if you were a star performer and the CEO of the Organization shook hands with you in great appreciation, you may end up receiving the same reception in the new Organization.

For people who have just job hopped from the IT sector to the Manufacturing sector, there’s always a challenge up the sleeve - the concept of replacing manual labour by machines often taking a back seat and receiving flak as it threatens the job security of individuals. Here one would always be sceptical to find fine exhibition of latest technologies and software’s in the market on the roll. If one man earns a living by manual entry of attendance and daily tabulation of it across the Organization’s extended units, software by the country’s most promising technology builder of HR systems may lead to snatching of his job. The helpless Manager would always try to bring about up-gradation in the department, and at times may borrow ideas by introducing a swift transition phase by first working on internally developed programmes or systems and then graduating to ERP’s. Or introducing new employee engagement schemes that worked out super duper well at an IT industry however fails to stir the curiosity and results to dropping morale and enthusiasm in employees.

Man is plagued by the need to do something challenging, however to capture the right attention at the right moment has always been a tumultuous task. It’ll be always wise for the HR conglomerate on the whole if before they decide to handle the end users face up, a small section of the employees known to be neutral and good feedback givers test the feasibility of the new system or scheme. It could save many an embarrassing moments and help better structure the implementation phases of the new idea.